Most products can be returned within 30 days, provided they are in their original, unused condition. Some products, such as custom orders or clearance sale items, may not be eligible for return.
Yes, you may request a replacement instead of a refund if the product is eligible. We will process the replacement once we receive the returned item.
If you received the product as a gift, you can still initiate a return or replacement without informing the purchaser. The refund or replacement will be handled between you and us directly.
